Frequently Asked Questions
How long does shipping take?
All of our items are made-to-order and printed just for you by Printful! Production typically takes 2-5 business days, with standard shipping adding another 5-7 business days depending on your location. You'll receive a tracking number via email once your order ships.
Do you ship internationally?
We ship within the United States and Canada! We are working on expanding our shipping options — check back soon or contact us for more information.
Do you ship to Canada?
Yes, we ship to Canada! Please note that Canadian customers are responsible for any applicable duties or import taxes that may be assessed upon delivery. These charges are determined by Canadian customs and are outside our control.
What is your return/exchange policy?
Because all of our items are made-to-order, we cannot accept returns or exchanges. In the unlikely event your product arrives with a printing defect, we will make an exception. Please contact us within 7 days of delivery with a photo and we'll make it right!
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to track your package directly on the carrier's website.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay for a fast and secure checkout experience.
Can I change or cancel my order after placing it?
We process orders quickly! If you need to make a change or cancellation, please contact us as soon as possible. We'll do our best to accommodate your request before the order goes into production.
How do I contact customer support?
You can reach us through our Contact page. We aim to respond to all inquiries within 1-2 business days.
